Yes! All 43+ reviews on this page are from verified customers who have used our cleaning services in Bergen County. We never post fake reviews or compensate customers for positive feedback. Each testimonial represents a genuine experience with our team.

We verify customer identities and service history before publishing any review. Many of our reviewers have provided permission to use their full names and locations. For privacy, some customers prefer initials or first names only.

You can also find additional verified reviews on our Google Business Profile, Yelp, and Facebook pages where the platform independently verifies customer purchases.

We maintain our 5-star rating through rigorous hiring standards, continuous training, and a 100% satisfaction guarantee. Our cleaners are ISSA/BSCAI certified, background-checked, and trained in the latest cleaning techniques.

Key factors in our consistent high ratings include: assigning consistent cleaning teams to each client, using premium eco-friendly products that leave homes fresh not chemical-smelling, conducting quality inspections after every service, and maintaining open communication with clients about their specific preferences.

Our transparent pricing with no hidden fees also eliminates the frustration that often leads to negative reviews with other cleaning companies.

Absolutely! We've organized reviews by service type including house cleaning, office cleaning, Airbnb turnover, post-construction, and move-in/out services. You can filter reviews to see feedback specific to the service you're interested in.

For even more specific needs, many reviews mention particular aspects like "deep cleaning," "recurring service," "eco-friendly products," or "same-day availability." Use the search function on this page to find reviews mentioning your specific concerns.

If you have questions about a specific service not covered in existing reviews, please contact us directly and we can connect you with a past client who had similar needs.

After your cleaning service, we'll send you a review request via email or text. You can also leave reviews directly on our Google Business Profile, Yelp, or Facebook page. We appreciate all feedback as it helps us maintain our high standards.

We read every review carefully and use customer feedback to continuously improve our services. Many of our service enhancements have come directly from customer suggestions in their reviews.

Whether your experience was positive or there's something we can improve, we value your honest feedback. Our team personally responds to every review within 24 hours.

We respond to every review, positive or negative. For any concerns, we immediately investigate and work to resolve issues. Our 100% satisfaction guarantee means if you're not happy, we'll re-clean at no additional cost until you're completely satisfied.

When we receive critical feedback, we contact the customer directly to understand their concerns and make things right. Many of our most loyal clients started with an issue that we quickly resolved to their complete satisfaction.

We believe transparent handling of feedback builds trust. You can see examples of how we've turned challenging situations into positive outcomes in some of our review responses.